Current alerts and service interruptions.
| Branch/Service Impacted | Date of Impact | Type of Impact | Details |
|---|---|---|---|
| True North Hub | Tuesday, May 19, 2026 | Member Support | We are currently experiencing higher-than-normal call volumes at our True North Hub as we support members through the transition to our new banking experience. We are aware that some members may be experiencing issues accessing their accounts in Online Banking. Our team is working diligently to resolve the issue. We are here to help and support you through this transition, and we appreciate your patience and kindness as we work through a high volume of support requests. For assistance, please contact our True North Hub or visit your local branch. We also encourage members to review the letter they received, as it contains important information and steps for logging in to your updated Online Banking. |
Fraud alert: Beware of phishing scams.
We’ve noticed a rise in phishing emails disguised as messages from Northern Credit Union and Copperfin Credit Union team members. Additionally, fraudulent websites may be impersonating Northern Credit Union. Please be cautious and verify links before clicking—even in search results.
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